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| Risk Free Purchasing |
Hope you don't Mind Some Straight Talking...
Everyone wants to pay the minimum price for any purchase, and that’s fair enough. However, some “low price” offers, particularly Online offers, come with unforeseen strings attached that can take the gloss off the initial picture. When you buy from The Golf Works, you are dealing with a tangible Australian company that has physical shops around the country and “real” people you can talk with about a purchase. This is critical both before and after your purchase. This guarantees you satisfaction and no “buck passing” if something needs to be addressed after you have purchased. However, when you buy from an auction site or an international internet site, it is often quite another matter. What happens if you make an online purchase, give your credit card to a dealer you only know via an email address or a web site, and the goods never arrive? Emails are easy to ignore and satisfaction can be very difficult to achieve. What happens if the item you ordered arrives in left hand, with the wrong shaft or other incorrect specifications? Who will fix the problem for you? What happens if you get a set of fakes or a club breaks when you start playing? Who do you turn to for service? The overseas dealer will not be interested, or may suggest you send the club back to get it fixed. Great, except that returning clubs to an overseas destination can involve several hundred dollars of freight. The Golf Works absolutely assures you of service and tangibility; you will NEVER be ignored if you need after sales service. Plus, you can be 100% assured that the products you purchase are genuine, The Golf Works does not sell fakes or counterfeit equipment. If all else fails, and you do get some clubs from a bad internet dealer, and you have warranty issues, give us a call – we have a specialty club repair section that can attend to reshafts and after market modifications that may offer you a solution. Of course, there is a cost for our work in such a circumstance, but it may be an option for you. |
